Shipping policy

Last updated: January 27, 2026

Sinfull Brownies operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you, the customer, with a curated shopping experience. Sinfull Brownies is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details: name, address, billing address, shipping address, phone number, and email address.
Financial information: payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account information: username, password, security questions, preferences, and settings.
Transaction information: items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us: information you include in communications with us, such as customer support inquiries.
Device information: information about your device, browser, or network connection, including your IP address and other unique identifiers.
Usage information: information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you: when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
Automatically through the Services: from your device when you use our products or services or visit our websites, including through cookies and similar technologies.
From our service providers: when we engage them to enable certain technology and when they collect or process personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, tailor, and improve the Services: to process payments, fulfill orders, remember preferences, send notifications related to your account, manage returns/exchanges, manage your account, arrange shipping, enable reviews, and personalize your shopping experience (including product recommendations).
Marketing and advertising: to send marketing and promotional communications by email, text message, or postal mail, and to show advertisements on the Services or other websites, including based on items you previously purchased or added to cart and other activity.
Security and fraud prevention: to authenticate your account, provide a secure payment and shopping experience, detect or investigate potentially fraudulent or illegal activity, and protect public safety. You are responsible for keeping your account credentials safe.
Communicating with you: to provide customer support, respond to requests, and maintain our business relationship with you.
Legal reasons: to comply with applicable law, respond to valid legal process, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

Service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
Business and marketing partners to provide marketing services and advertise to you. Depending on where you reside, you may have a right to direct us not to share information for targeted advertising. You can exercise your rights to opt out here.
When you direct, request, or consent to our disclosure of certain information to third parties, such as to ship products or through social media widgets or login integrations.
Our affiliates or within our corporate group.
In connection with a business transaction (such as a merger or bankruptcy), to comply with legal obligations, respond to subpoenas/search warrants, enforce terms/policies, and protect or defend the Services and the rights of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services may be transmitted to and shared with Shopify and third parties, including those located in other countries.

To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights via the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or platforms operated by third parties. If you follow links to sites not affiliated with us, you should review their privacy and security policies. We are not responsible for the privacy, security, or accuracy of such sites.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian and believe a child has provided personal information, you may contact us to request deletion.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Information sent to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive information.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below. These rights are not absolute and may apply only in certain circumstances.

Right to access / know: request access to personal information we hold about you.
Right to delete: request deletion of personal information we maintain about you.
Right to correct: request correction of inaccurate personal information we maintain about you.
Right of portability: request a copy of the personal information we hold about you and, in some cases, request that we transfer it to a third party.
Right to opt out of sale/sharing for targeted advertising: you can exercise opt-out rights here. If Global Privacy Control is enabled in your browser, depending on where you are, we may treat it as an opt-out request for the device and browser used.
Managing communication preferences: you can unsubscribe from promotional emails at any time. You may still receive non-promotional emails about your account or orders.

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing requests, as permitted by law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms unless the destination country provides an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us at sharethesin@sinfullbrownies.com or write to: 1887 Whitney Mesa Drive, 8584, Henderson, NV 89014, US.